Managing Change – Get them on board

Posted on 10th May 2017

Colin was quite impulsive – so much so that on some days he would wear his Wednesday socks on a Thursday. It wasn’t only his socks that bore the brunt

Active Listening – What if you could be at Level 5?

Posted on 5th February 2017

“Are you listening to me?” After a slight pause I respond with a hesitant “Yea, of course I am”. My wife then takes the pin straight out of the hand

Strictly Does Coaching Culture…

Posted on 23rd September 2016

The glitter ball’s been polished, sequins have been sewn and the spotlight is ready to shine on yet more eager contestants of TV’s ‘Strictly Come Dancing’ – but what on

Manager to Leader – Making the Leap

Posted on 15th September 2016

“Let it go, let it go…” – I know, sorry, you’ll have that stuck in your head for the rest of the day! One of the biggest hurdles that new

Communication – Eh? What? Do I make myself clear?

Posted on 6th September 2016

I’ve been lucky down the years.  I’ve worked for plenty managers who were lovely, that treated me and others with respect.  More importantly, they made the brews and even bought

Micromanagement – Don’t be a jack-in-the-box

Posted on 21st August 2016

Steve was like a jack-in-the-box.  He would sit at his desk chomping noisily on his favourite bourbon biscuits and then bang, he would bounce up out of his chair to

Hold onto your Hat – Managing a dysfunctional team

Posted on 12th August 2016

Bitchiness, tears, arguments and a threatened resignation and it was only 9.23am! Sadly this was just a normal day for Paul who’d reluctantly managed his team of ten for almost

Employee Engagement – Are you switching them off or on?

Posted on 12th July 2016

Meet Fred the Foreman. It’s 1980 and Fred’s out of control moustache and curly perm are slowly taking over his whole face. He stands in his brown camel coat with

Resilience – Putting it all into perspective

Posted on 1st May 2016

We all take a kick from time to time, sadly that’s life. Everyone reacts differently to those kicks.  Some people dust themselves down and bounce back.  I’m an Evertonian –

Certainty – Are you Scared of the Dark?

Posted on 12th March 2016

Our brains are hard wired to protect. Our brains need certainty. When we feel uncertain, our brains go into ‘protect’ mode. For example, I’m from Wigan. If I were to