Micromanagement – Don’t be a jack-in-the-box

Posted on 21st March 2019

Steve was like a jack-in-the-box.  He would sit at his desk chomping noisily on his favourite bourbon biscuits and then bang, he would bounce up out of his chair to

Communication – Do you offer enough clarity?

Posted on 6th March 2019

I’ve been lucky down the years.  I’ve worked for plenty of managers who treated me and others with respect.  More importantly, they made the brews and even bought cakes on

Managing Conflict – Preventing it all from kicking off

Posted on 1st March 2019

Karen was notorious for flying off the handle, especially when faced with conflict. Her pupils would turn green and she would explode into a ranting rage. Her fists would immediately

Tacit Knowledge – Get it out of their heads

Posted on 3rd March 2019

Mel managed a team of stars. Her small but perfectly formed HR Team of three had worked together for five years. They knew each other and their respective roles inside