Active Listening – What if you could be at Level 5?

Posted on 5th April 2019

“Are you listening to me?” After a slight pause I respond with a hesitant “Yea, of course I am”. My wife then takes the pin straight out of the hand

C’mon, trust me – I’m your manager

Posted on 11th April 2019

Tom trusted his team implicitly. In his eyes, he always ‘watched their backs’ and defended them whenever his team faced criticism. He empowered them and only micro managed when he