Management – Taking up your first role

Posted on 15th July 2019

Rachel had thought long and hard before applying for the internal management position. Rachel knew she was ready for the next step but getting the job would mean that she

Certainty – Are you Scared of the Dark?

Posted on 12th December 2019

Our brains are hard wired to protect. Our brains need certainty. When we feel uncertain, our brains go into ‘protect’ mode. For example, I’m from Wigan. If I were to

Resilience – Putting it all into perspective

Posted on 1st November 2019

We all take a kick from time to time, sadly that’s life. Everyone reacts differently to those kicks.  Some people dust themselves down and bounce back.  I’m an Evertonian –

Hold onto your Hat – Managing a dysfunctional team

Posted on 12th January 2020

Bitchiness, tears, arguments and a threatened resignation and it was only 9.23am! Sadly this was just a normal day for Paul who’d reluctantly managed his team of ten for almost

Micromanagement – Don’t be a jack-in-the-box

Posted on 21st March 2019

Steve was like a jack-in-the-box.  He would sit at his desk chomping noisily on his favourite bourbon biscuits and then bang, he would bounce up out of his chair to

Keeping tabs on them all – Managing a remote team

Posted on 10th October 2019

Mel tried hard to manage her team of 15. She was up against it though as 9 of them worked in different offices across the building, with 3 more working

Don’t take your eye off your Superstars

Posted on 15th October 2019

Beth had worked in her current team for 3 years and in the eyes of many, she was the office superstar. Beth always seemed to effortlessly exceed her targets. Her

Recognition – Maybe it’s time to shift the fridge magnets?

Posted on 3rd October 2019

Think back to the last time you received powerful recognition for a job well done. I don’t mean a “Well done”, or a “Thanks for doing that”. That’s just a

Communication – Do you offer enough clarity?

Posted on 6th March 2019

I’ve been lucky down the years.  I’ve worked for plenty of managers who treated me and others with respect.  More importantly, they made the brews and even bought cakes on

Appraisals – That’s two hours of my life I won’t get back

Posted on 3rd November 2019

I appreciate that it’s a slightly strange thing to say, but I quite enjoyed having my annual appraisal meeting. I can talk under water so chatting about myself for a