22nd March 2018 / 0
Delivering Outstanding Customer Service
“I really enjoyed the course I attended. I’ve spoken with many of my colleagues, I’d say the feedback has been excellent.
The Customer Services training really helped identify how our own behaviours and perceptions can affect how we are viewed by both internal and external Customers.
Mike was exceptionally knowledgeable and got the balance of interaction, discussion and tuition just right.
It’s been great working with you and we would be happy to recommend Potential Unearthed to our Suppliers, Customers and Stakeholders.”
Carinna Board; KWS Defence Regional Service Delivery Manager (Hants, Wilts & Dorset).